MSC World Europa Review

4.0 / 5.0
61 reviews

Awesome ship with great destinations, but service was poor.

Review for the Western Mediterranean Cruise on MSC World Europa
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johnnygaz
2-5 Cruises • Age 50s

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Additional details

Sail Date: May 2023
Cabin: Deluxe Balcony (promenade view)

We choose MSC for the price & destinations and we werent dissappointed. We were however disappointed with some staff not being too friendly or helpful like other cruise lines. We did back to back cruises and we seen the difference between RCC and MSC staff. I think its a language barrier or skill set? Great size cabin and always clean, we did however have issues with the bed side lamp not tunring off and kept us up. No apology and took 2 days to fix the issue. The dinning menu is just a little better than RCC, but have limited gluten free options. I would probaly use MSC again with the hope their service would improve, but not holding my breath. Be ready for rude guest that will push in, walk into elevators before other guests trying exit and dream on if your waiting for a thank you for holding a door.

Cabin Review

Deluxe Balcony (promenade view)

Great size cabin and always clean. We did however have issues with the bed side lamp not tunring off and kept us up. No apology and took 2 days to fix the issue.

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