The Viking personnel took care of our every need from beginning to end. We booked 3 excursions which required additional fare; all three were very valuable. Viking made the excursions accessible for our wife by providing accommodations to the Leisure group on all included excursions, as necessary. We were amazed at the way everyone could have time on their own on excursions but everyone was brought back to the ship. We were able to take the concert to the Vienna Boys Choir which was outstanding and once in a lifetime experience.
Port talks by Petra provided an excellent overview of the next day's activities. Norman in dining room was continually checking on our dining needs. The personnel at reception desk were very responsive to our requests.
Our room's lights had a problem where they would not turn off; mechanical personnel corrected on same day, after problem was reported.