Virgin Voyages Review
First we had an absolute blast and would recommend this cruise line and will go again but if you are sensitive to a liberal experience you may have some hard spots. They are very inclusive to all, people, nations, colors, sexual orientation and even push some boundaries in some of the shows that may be difficult for some, we had a blast for sure. The next thing is you will rely heavily on their Virgin Voyages Sailor app on your phone for most everything. This is where you book dinners, shows and events. You can keep track of your wallet since you're going to use your wristband to pay for everything that is extra. The app we had some difficulties and heard a number of people complaining they had as well. Most of the time closing the app and restarting it fixed it. A couple of times I had to clear its cache and force close the app. On one occasion I had enough trouble I uninstalled and reinstalled the app to get resolution. I did hear complaints by some about not knowing that they needed to book through the app but they were very clear that this was the case I believe in the weeks leading up to the departure date.
Upon arrival at Terminal V you drop off your luggage with the porters so they can be taken aboard and delivered to your room. You can then que up by your boarding time or they have complimentary shuttles to Bayside so you can shop, eat, and drink. Also there will be shuttles that stop and offer a $5 ride too so depending on your tipping style that may be a wash or a deal. They start quing up the Rock Star package holders and also those with A Splash of Romance package about 30 minutes prior to the first boarding group. They take those first to package holders upstairs (escalators and elevators) to a que to check in, identification and passport verification and get your wrist bands.Then you move to a very nice waiting area with bathrooms and phone charging all around. The Rock Stars had a separate area with drinks and snacks and then they boarded first, followed by A Splash of Romance then general boarding by group numbers. Boarding from this point is a ramped and switch back gangway with a very gentle slope (assuming the tide has an impact on the slope). You are greeted by staff immediately welcoming you with great enthusiasm. You are then free to go check out your cabin or roam around the ship. We had dinner reservations for that night so we went to the room to check it out. Our luggage arrived very quickly, we may have been lucky but I saw a lot of luggage outside of many cabins as we left to walk the ship. Once on board and in your cabin you are required to view the safety video. There is a tablet that can control almost all aspects of the room so at night we kept it next to the bed so we could turn on lights or open the curtains in the morning. The safety video can be qued up from the tablet and watched on the TV. Then you check who in your cabin watched the video. You still have to go to your muster station for instruction on what to do in case of an emergency. This actually opened prior to the scheduled time as stations became available and staff ready. The app had a banner on top with our muster station as well as the inside of the cabin door having it stated. The briefing was about 5 minutes and we were done with all of the formalities. The balcony has a super comfortable chair hammock that you can watch a video about in your room. The company they get them from is very unique and really tries to make a difference in the community that they source them from so worth a watch.