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Regatta Review

Excellent customer service

Review for Pacific Coastal Cruise on Regatta
laurajofrog
6-10 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: May 2023
Cabin: Concierge Level Veranda Stateroom

We love Oceania, this was our first cruise on the Regatta. We will be doing a similar itinerary on the Regatta in September. Our room steward Sudi and his crew took excellent care of us. It did feel like there might have been a lot of staff training going on but the inexperienced were giving it all they had. The front desk and manager handled a noise problem swiftly and with compassion for us as guests. Joy in the Grand Dining Room greeted us with a smile and helpful demeanor at each meal we went to. The food was mostly excellent except the Mexican menu in the buffet. We enjoyed the entertainment, only the comedian was just so-so but the rest of the shows were great. The magician was incredible and quite funny. I enjoyed a great massage by Connie in the spa and there was always something interesting going on in the fitness room. The relaxed and friendly atmosphere was perfect for us.

Cabin Review

Concierge Level Veranda Stateroom

We were in a concierge level cabin. The shower is small but the room had plenty of storage and comfortable furniture. Wifi was spotty but we did not use it that much

5 Helpful Votes
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