We chose this cruise as it was an Atlantic crossing and wanted to see some new stops that we had not visited. We found the boarding process in NYC to be very efficient. The ship is not built for 4000 passengers as there was very little seating in the dining rooms, bars, buffet, atrium, showroom, other venues where people wanted to view some entertainment options. The wait at the dining rooms each night was over 45 minutes all through the cruise. Too many people for the size of the venues. Stop after stop the shore excursions and transfers were a nightmare. Not well planned by the shore excursion team. We have been on Norwegian ships before and had a very good vacation - not this ship. One fellow passenger called the ship "Epic Failure" as not many passengers had much good to say about this crossing. Our recommendation is to enjoy Norwegian on other ships - not the Epic.