We had a lot of bad experiences on this cruise, for the amount of money that we paid. We were initially excited to go on this big ship. However, there was no organization, or communication on this ship. I wanted to try out for the Family Feud Game Show on the ship. By the time I found out about the game show, they were having the 2nd & 3rd round of auditions. Next, I paid for the premium internet package, prior to the cruise. For 3 days, I did not have access to the internet. I couldn’t complete the CE hours that I had planned to complete, while I had down time on the ship. I brought my laptop, keyboard, etc. on the ship, only to find out that I could not use it, because of the internet not allowing me to connect to it. I wouldn’t have purchased the internet package, if I knew that it wouldn’t have worked on my laptop. As a result, I had to spend nearly 2 full days completing my CE hours when I got back, before they expired. They also lied & told me that I could use the internet to connect it to the TV that was in the room, so that I could watch the TV (as if it was a large device). That never worked either. We were relegated to watch 3 channels: repeats of Channel 2 News (all day), HGTV, or Westerns. If you have kids, maybe this will be the cruise for you (if you want them to stay in the room), because they have about 5 cartoon channels. The rest of the channels were broadcasting Carnival Cruise Line Stations, which they were using to try to hustle you out of more money, or upsell you something. We had more channels when we were on the smaller ship (the Carnival Vista). This ship was a disappointment to me. It seems as though Carnival’s underlying point, is to keep you out of your room, & keep you out on the ship, paying for something. Once you come on board, get ready. You will be walking into “Carnival Hustleville”! They also changed 1 of the ports, from Puerto Rico, to Nassau, Bahamas. There were a few days when the buffet had some nasty food selections. It seems as though they wanted you to spend money on the over-priced specialty restaurants on the ship. Things that were previously included on the smaller cruises, were now an upcharge. The day that the Captain’s Dinner was supposed to happen, they showed a new movie (The Woman King, a movie that we have been waiting to see). We brought clothes for the dinner that we eventually didn’t wear. On the other nights, they showed some wacky old movies, that were in the OnDemand Portal in your room. However, the new movie (The Woman King), was not in the OnDemand Portal. If it was, we would have been able to attend the Captain’s Dinner, as we had planned. Most of the bands playing on the ship, were horrible. Carnival is not diverse! There weren’t many things that appealed to Black people, so beware. The food is not diverse either. I guess Carnival thinks that Black people only want to eat at “Guys’ Burgers”, & “Shaq’s Big Chicken” restaurants.
Many of the people that gathered together to watch the big screen TVs (on the 8th floor of the ship), were very disappointed, & upset. A premier boxing match, The NFL Draft, & the NBA Playoffs should have been available to watch, in the evening. However, on a ship with 6,000 people, they had to search for 1 guy, who had the remote that changes the channel, & increases the volume of the TVs. By the time that they found him, the events had been playing for a while. One of the TVs had the volume increased all the way up to 100. However, no sound came out of that TV. What was more disturbing than that, was the band (that was playing in an open area, approximately 30 yards from the TVs), was blasting their music so loud, that we couldn’t even hear the 1 TV, that did have sound. The band was blasting their music, as if it was a full house. They were only playing music for 4 people. They went on, & on, & on, all night, singing songs that they didn’t have the talent to sing. We asked Carnival if they could have the band to turn the music down, they said that they couldn’t. If you love to smoke, gamble, play bingo, don’t mind people hustling you-wherever you go on the ship, watch old movies & cartoons (in your room-& on deck), & listen to “played out” bands…. this is the cruise for you!
Turks & Caicos was a huge disappointment! As soon as you get off of the ship, you walk to high-priced shops, then walk around the corner to the beach. Really? Also, when disembarking the ship, they don’t let you know, that you will need your passport or birth certificate to leave the ship, so make sure you have that readily available. We initially had planned to book another cruise for our anniversary. Now we will probably be looking at another cruise line, since Carnival is now charging premium prices, & providing “less than” amenities for the price. They should have refunded my internet package that I paid for. I am also going to give Carnival bad reviews on every platform that I can.