We love American cruise lines. It is geared for the older population. You are treated with respect and compassion. The ship we were on, the American Star only holds about 100 passengers, but there were only 50+ passengers. It felt like having your own private yacht. The onboard entertainer Mark Farris was wonderful. The cruise director Jenn Starr was amazing. The guest speaker Dale was so informative and a very kind person. We cannot say enough kind words about the crew. From dining room on up to the Captain, everyone was at their best.
Our cruise was originally to start at Amelia Island but was changed to Jacksonville Landing. We got the call about this not long before departure. We had already had our luggage shipped to the hotel in Amelia Island so we didn't want to change hotels. But in ACL's defense, they did offer to reimburse us for a taxi or Uber from Fernandina Beach to Jacksonville Landing.
The ship itself was old and in need of some TLC. It was very clean and they tried very hard to make it look the best they could. Being the smallest ship of the fleet, the rooms were small but actually more room than a balcony room would be on an ocean going cruise ship.
The cabin was nice. I noticed the tile in the bathroom could be replaced and the cabin door was hard to shut. But all in all it was roomy enough for the two of us.