We had not sailed with Regent since the covid outbreak. This was our 5th sailing with them, second time on the Navigator. We were shocked. Every Luxury, high end detail had been lowered, from the wine, liquor (did not even have everyday liquors, like Grand Marnier in stock), to the food. All management on board would listen to your complaints and problems, said they would take care of it, nothing was done and never heard from them again. Had problem with A/C on several decks and suites for over half the days on a 14 day cruise. It caused smells in the suite that were like a sewerage treatment plant on a hot summer day in Florida. A/C finally gave up and quit on the last day for many hours. Seas were very calm, but you still felt movement and especially aft vibrations. Don't board this boat if you are prone to motion sickness. Tours were extremely poor. Had problems with food not being cooked as requested or being served cold. Entertainment was lackluster or poor at best. Dining in the Sette Mari and Prime 7 was not enjoyable. Tables and chairs all too close together and wait staff were actually running between tables -- it was like having lunch at a New York Deli. Prepare to be disappointed if you sail the Navigator.