Nieuw Statendam Review

The standard has fallen. I paid for an airport transfer that was not provided - no refund.

Review for the Mediterranean Cruise on Nieuw Statendam
2-5 Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2023
Cabin: Verandah Stateroom

The food in the Lido and Dutch Cafe was lovely and the service was swift and friendly. However my 6pm pre-booking for Tamarind meant almost an hour's wait at the bar (I do not drink & was travelling alone) because they had obviously overbooked the first sitting!

Every day to disembark for tours was a lengthy mess. It was unbelievable.

I had paid for a Holland America transfer from ship to airport on the final day. My written instructions were to wear a given sticker with my group number & be ready at 8am for 8.30 departure, so I waited in a Deck 3 lounge from 7.45am, nervously listening for the loudspeaker call for my group number. It never came.

Cabin Review

Verandah Stateroom

14 Helpful Votes
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