If you’re use to higher end hotels and resorts like JW Marriott, Hyatt, or Hilton where personal services are king this cruise line is NOT for you.
I’m a business owner of over 30 years and if I ran my business this way we would be out of business. Compared to higher end resorts which we are use to I found the following to be true.
1. The ship is very disorganized in the way they do things, especially the excursions, the way they tender and food services