We are disappointed in almost every respect. The food is probably the worst. Dining hours often do not correspond in any useful way with the excursion hours. The menu is beautifully written up, but the food poorly prepared. For example, we have twice been served fish so over cooked we have just about needed a knife to saw through it. Pastries meet a typical supermarket standard. Breakfast sausages are swimming in grease. A few items have been completely inedible.
Much of the food presentation is just that—presentation without any substance. The sushi restaurant, for example, has a “sushi chef” who cuts the pre-made rolls and places the cut pieces, along with the precut pieces of fish, on a plate for you. He prepares nothing. Half of what we ordered, which only needed assembly, came wrong. In every respect we eat much better at home.
The suite is very nice, but it was not clean. We found a used band-aid, complete with blood stain, on the floor. It was easy to see. Two lamps were both dusty and fingerprinted.