I chose this cruise based on my previous experience with Carnival and the destination. We got on board to back to back disappointments while trying to stay positive. I would say first, the FEW out of control guest who seem to want to make other guest their entertainment are the primary reason we will never take another Carnival cruise. These groups are typically those individuals who laugh and carry on so loudly that you cannot hold a conversation in their vicinity but they take things to new heights aboard Carnival Valor. A group of early 20 somethings pushing members of their group into us while we are having our meals, on purpose. They saw us, and did on purpose because they thought it was funny. You cannot enjoy any of the hot tubs, the adult only hot tubs are always filled and the other hot tubs have children and adults splashing and doing belly flops. This just signifies we are on the wrong cruise line I guess, we are not Carnival’s target customer. However, quite a bit has changed since my first Carnival cruise. It is not the same. A soda, $3.59, we didn’t get a drink package because we aren’t big drinkers, but a glass of wine at dinner was $11 for a wine in which you could buy the bottle for that price. This is not to mention, we did order a couple of alcoholic drinks and we felt nothing but a sugar rush. Too sweet to be enjoyed really by adults. I do believe they are just high sugar, and watered down alcohol. I remembered before just being dazzled at every turn, especially at the food. Breakfast as it is now, is a complete zoo, comparable to the Army DFAC in nearly every way with the exception that there is a dress code no one is following and no one is enforcing. I’m talking overweight, hairy, shirtless men with belly’s hanging over into the food at the buffet line. We attempted room service a couple times and was only successful once… kind of. I wanted coffee in the room and it took three calls over a period of 2 hours. The 3rd phone call, the girl was clearly annoyed with me and just hung up without really formally ending our call. Dinner was also a let down, food was OK at best, some of it just bad. The Crème Brûlée custard was void of any vanilla and was runny, the crust was entirely too thick and still granular, definitely not the “burnt” effect it’s supposed to have, while the couple beside us, their crust was black. The Prime Rib, I’m pretty sure was not a standing rib roast cut and was served with two pieces of broccoli plus a plain “baked” potato that actually appeared to be possibly steamed? I was confused and asked for horse radish and Au Jus, the waitress replied that she could bring me gravy or A1. Carnival Hub…. We paid for the chat feature, being only $5, why not? But it stopped working after two days, when it did work, it was slow and had spotty service. The food order feature on the app appeared to function only on day four and I didn’t use it. We bought one day of internet for $30, SLOW AND SPOTTY just like the chat. Guest services, lord have mercy. Apathetic and unhelpful. Just the looks they give you, they clearly don’t care. Unrepaired damage to the boat. I’m left wondering if the wild passengers are breaking the boat so fast, the crew cannot keep up or if Carnival has placed Valor here because it knows the clientele, Valor has made its money and it is just time to let her live out her days and be done. Totally baffled at the multiple stars that are broken off towards the aft of the ship and just not replaced. Now the marijuana. I don’t care what you do in you own time, but every time I left my room or went out onto my balcony, I was getting a contact high. Clearly, no one is following the laws and no one is enforcing the laws. This falls on Carnival and their management. Housekeeping seemed to really care about doing a great job and took pride in what they did. A few others did as well, but some things are unexplained. Although when you bring any of the issues to their attention, their ready made excuse is “COVID.” What does COVID have to do with powdered eggs and premade sandwich bacon in the morning instead of quality ingredients? How does COVID prevent guest services from having a vested interest in making sure your trip is smooth? COVID is still keeping your repair guy home? The world is tired of this excuse. If you are going to be up and running, then be up and running. Stop with this nonsense and run Carnival how Carnival used to be. All that will be left on the boat will be passengers who don’t know any better and wildlings who entertain themselves by being disruptive to the experience of everyone around them.