Emerald Luna Review

4.5 / 5.0
23 reviews

Disappointing

Review for Europe River Cruise on Emerald Luna
TheShadowDoc
10+ Cruises • Age 70s

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Additional details

Sail Date: Apr 2023

I read with interest Jorge Oliver's review of his cruise on the Luna that he apparently took the week before we cruised. It sounds like a different ship.

Maybe our expectations were too high since we had cruised the Douro River on the Emerald Radiance the week before, which was a magical trip. Mr. Oliver refers to the attentive staff who knew his likes, allergies, and restrictions after the first day. I can only assume that the staff knew that he was from Cruise Critic. We were not alone in finding the staff inattentive and slow both in the restaurant and the bar. Getting their attention was sometimes near impossible, even when it was not busy. Typically dinner took well over 2 hours for 3 courses. While this did give us plenty of time to chat with our tablemates, it made for a slow meal.

The food was generally mediocre. On one night most passengers who ordered the chef's recommended entrée took one bite and left the rest. While an attentive staff would have asked if there was a problem, the staff just cleared the plates without comment or question. On the large ocean ships or the Radiance the waiters would have immediately asked if they could bring another entrée. Some of the passengers we ate with said they rarely ordered off the menu of the night (which offered at least three choices for each course), choosing instead the "classic" menu items at the bottom of the menu.

Cabin Review

Typically small, but not cramped with surprising amount of storage. Sitting area in front of window. No balcony. Top half of the window opens.

Port Reviews

Amsterdam

This was our first time in Amsterdam. There is a lot to see with its architecture, canals, museums, and districts and it should have been a great walking city. Unfortunately, walking was not fun and vigilance was needed to avoid the killer bicycles. Having been in other European cities, we knew to be careful when crossing bicycle paths. In Amsterdam we also had to be extra careful stepping into the streets as the bicycles typically were travelling faster than the cars and seemed to come out of nowhere.

But the vigilance had to extend to the sidewalks where they still demanded the right of way. And to the crosswalks, even if there was a traffic light- red lights meant nothing. And in public squares and playgrounds. Even if they were just pushing their bike they demanded the right of way.

Simply put, it was difficult to just walk and admire the scenery for fear of being run down by a bike.

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