Marina Review

4.5 / 5.0
804 reviews

Extremely Disappointed

Review for South America Cruise on Marina
tourfrance
10+ Cruises • Age 70s

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Sail Date: Feb 2023
Cabin: Verandah Stateroom

We are experienced travelers on both ocean and river cruises as well as independent travel over the past 20 years. This was our fourth cruise with Oceania, we did two before COVID and one after; but this was the first on Marina. We selected this cruise because of the itinerary which included the fjords of southern Chile and Antarctica. Our previous cruises with Oceania were on the smaller ships (Nautical and Insignia) and very enjoyable so we were eager to sail on Marina. This cruise was different, I’m not sure we will cruise with them again. I waited a month before writing this because I wanted it to be a review and not a rant, anyway here it is:

The cruise was “Patagonia and Glaciers” from Santiago, Chile to Buenos Aires, Argentina, including five days cruising the Drake passage and the Antarctica peninsula. Weather is a factor when considering this itinerary, expect everything from warm sunshine to cold rain and fog, one day we had snow that accumulated on deck. Gale force winds are also a factor which forces passengers to stay inside, especially on the way to/from Antartica. The problem is that Marina cannot accommodate a fully booked ship on an itinerary where outdoor venues are not available. Due to the weather on this cruise the outdoor dining areas near the pool and outside the Terrace Cafe were not used for most of the 22-day cruise. As a result, the indoor dining areas became very crowded, there simply were not enough tables. The Terrace Cafe was chaos at breakfast and lunch and if there was a special menu for dinner which attracted more passengers it was even worse. If you did not get there early there were no tables available, if you arrived later after tables started to clear then the buffet choices were running out. I have never felt crowded like this on a cruise ship before, even when fully booked, but did on Marina.

We had a B1 veranda stateroom and the cabin steward provided excellent service. Marina is due to be refurbished and needs it, closet doors rattled and looked worn. We had a floor drain that backed up causing standing water in the bathroom, this was reported and maintenance promptly came and cleared the drain and this solved the problem.

Cabin Review

Verandah Stateroom

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