Rooms: Booked two suites with partial ocean views and got a room that looked into staff staircase. Had to request clean towels for bathroom, never recieved ice or other room service from our steward. The room safe was broken, the nightstands locked with no key; therefore useless for storing items. I went to the office right away to avoid being charged for lost key and also I need the drawer space. Holland office staff never opened the nightstands, never fixed the safe, so both were useless the entire cruise.
My son had a headache so I went to the office for asprin, gave it to my son and then noticed it was expired. I went back to the office and told them they were handing out expired asprin. Two days later I went back to see if they had changed the asprin (just for my knowledge) and they had not. The last day of the cruise they were still giving expired medications.
Food: Service was very very slow, even in formal dining. The food was average at best, I certainly would not consider it a 5 star, maybe a 3 and only due to deserts.
3420 HH, was nice but lots of broken furniture, missing keys, door levers not locking and it was not a partial ocean view. If you wanted to see the ocean from the window you needed to lean over the nightstand close to the wall.
3424 HH, again nice, everything worked but the steward. However, this was not partial oceanview as it looked into the staffs staircase. It does list these cabins as partail ocean view.
Also, both cabins were at the far back of the ship and I requested the middle as my daughter gets motion sickness.