• Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

MSC Splendida Review

4.5 / 5.0
348 reviews


Review for the Mediterranean Cruise on MSC Splendida
2-5 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2023
Cabin: Deluxe Interior

We chose this cruise as part of a package tour of Egypt and jumped at the chance to (hopefully) enjoy the cruise atmosphere as well as visit Jordan and Saudi Arabia. Unlike other cruises we have undertaken, the food was average at best, with the buffet very underwhelming. Where we really struck poor service and very poor responses was where there were agreed refunds for things like cancellation of shore excursions. Two months cited for refunds!!! And this is for undisputed matters. Very lame excuses provided (or rather no excuses, no attempt to remediate or provide assistance or otherwise assist the customer). Very ordinary response and MSC obviously have little regard for customer satisfaction when it comes to "after sale service". Industry feedback is very poor and I doubt that we will ever book a cruise with this company again, nor could we possibly advocated on their behalf.

It is perplexing that in this age of social media, a company could be so insular to customer feedback and almost arrogant with regard to their responses, particularly where much of their custom is generated by word-of-mouth.

Cabin Review

Deluxe Interior

Cabin was fine. No problem with the service staff relating to the cabin.

Port Reviews

Aqaba (Petra)

We have always wanted to visit Aqaba and Petra, so were pleased that this cruise docked there.

6 Helpful Votes
previous reviewnext review

Find an MSC Splendida Cruise from $149

Any Month
About UsCruise DestinationsFirst Time CruisersFind A Cruise

International Sites

© 1995—2023, The Independent Traveler, Inc.

  • Privacy and Cookies Statement

  • Terms of Use

  • Site Map