At her launch in 2002 Celebrity Constellation held 1,900 passengers. We left Tampa on March 6th with 2172 passengers. As you can imagine that means space is at a premium in elevators, poolside, in restaurants and just about everything else. To make things even a bit worse it is woefully undermanned.
On our first night out Main Dining had major backups in the kitchen. No longer do we have two waiters for about five tables, now we have one and a bread girl who is listed as the second waiter on the table top sign. She served so many tables that most of the time you were partway through your main course before the bread arrived. Any guest who ate in the main dining room was not about to get to the show at the other end of the ship in time to see it.
This lack of people carried through the whole crew. Our room was partially made up at 1:00 P.M. when we arrived at the start of the cruise.. We left our things and went for lunch. A small sign said that the room would be ready at 1:30. The room was never finished so we just put things in place and carried on. On two other occasions on the eleven day cruise our schedule did not match the stewards to the room was never made up. We just asked the steward for fresh towels and did it ourselves.