Columbia, Costa Rica, Panama - locations we had not been
Had signed up for a 4 class barre package Friday before departure. When arrived friends went to spa and was told they were cancelled. I expected to automatically get a refund, not so. Waited 7 days and I had to go to request a refund. Poor customer service.
Hubby and I had booked a couples massage. Went to spa to be told they didn’t have a room for couples, we would be in separate rooms. How can you sell something you can’t accommodate.