Norwegian Dawn Review

NCL is declining

Review for the Caribbean Cruise on Norwegian Dawn
User Avatar
aruba9
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Feb 2023

Sadly, NCL Dawn is just a vehicle to get to fun port destinations. As a pretty frequent cruiser, and latitudes member I must say we have seen a steady decline in NCL. The Dawn does not really honor the latitudes program that they promise to loyal repeat customers. The service is good, despite the obvious staff cutbacks. There are no longer a towel monitors and people were grabbing 4 or 5 towels and leaving them all over the pool area, finding a chair was very difficult. The dinner reservations made in advance were lost in hyper space and despite having printout, I had to talk to 3 different people to finally get my reservations honored. Room stewards seemed overworked despite not doing turn down service. Communication was an issue as passengers were kept in dark. disembarkation was absolute nightmare, people who waited 3 hours in line to disembark patiently were left to scramble in a mob scene with little direction. The ports were great stops and made trip worthwhile.

Cabin Review

4 Helpful Votes
previous reviewnext review

Find a Norwegian Dawn Cruise from $709

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.