My mixed race teenage daughter was racially abused by another passenger on the cruise. We struggled to get any staff to take what had happened seriously and after the first incident we were alert to everything and we witnessed several more incidents of discrimination from both passengers and staff. The staff need more training on equalities and customer service.
We made several complaints on the ship and we felt that it wasn’t dealt with appropriately and are not satisfied that anything has been done.
The Jamaican passengers that joined the cruise were treated appallingly, I could not believe what I was seeing.
Very dated and in need of a refurbishment
They kept it very clean