MSC Meraviglia Review

Understaffed and Underprepared

Review for the Bahamas Cruise on MSC Meraviglia
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kmberlyka
2-5 Cruises • Age 60s

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Sail Date: Mar 2023

The price was right and the ship was beautiful. The staff worked very hard and I felt very bad for them as they were so understaffed that the stress was visible. I give the staff an A+ for not walking off the job under these circumstances. I will give GARY an A+++++ for working hard and staying after to get drinks for everyone. We tipped him well.

As for the rest of the cruise.....D- at best. 45 minute lines to get a drink, whether that as alcohol or soda, or water. It seems they would have been more efficient separating the 3 of them or have a fountain station. They were unpreparied with eating utensils, coffee cups and coffee. The first night in the dining room we did get our food but never saw a drink server. Don't bother buying the unlimited drink package because getting a beverage was challenging.

The food was a B, not bad for a buffet. The dining room food was a C at best. The server worked hard but needed more hands. We barely finished our meal and it was time to get up for the next session to come in to eat.

Cabin Review

Nice balcony room but bring your own washcloths.

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