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Koningsdam Review

5.0 / 5.0
845 reviews

Great expectations, but...

Review for Hawaii Cruise on Koningsdam
Mauretania2 fan
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jan 2023
Cabin: Verandah Stateroom

We arrived in San Diego several days ahead and stayed across from the cruise pier at the Residence Inn by Marriott. It was fun to wake up with the ship arrived outside of your hotel room window.

With six trips on Holland America ships, including the Nieuw Statendam in 2019, and great memories from previous trips to Hawaii, we thought that this would offer a perfect winter getaway. This round trip from San Diego to Hawaii required seventeen days with only five actually in Hawaii but we hoped to make the most of those by selecting detailed tours several months in advance.

Still, our first indication of a problem occurred a few days before we departed when our trip to the top of Haleakala was cancelled. Not all of the guests were cancelled, just some of them, due to unforeseen capacity issues. And there was no way to replace it with anything similar. We boarded only to find a note in our cabin with a second tour to Kohala cancelled. Again, there was no way to replace it and the folks in guest services seemed unconcerned. A delayed arrival into Nawiliwili Harbor resulted in the cancellation of all longer trips including ours to the Waimea Canyon. Again, we were left with nothing to do and no recourse. All cruise lines face changed and cancelled plans but, in our experience, HAL seems unique in leaving passengers boxed in without any alternate recourse.

Cabin Review

Verandah Stateroom

Comfortable balcony room, nice and quiet on deck 7. Very nicely maintained by our attendants, Juliana and Lukman.

Port Reviews


Maybe it's nice port but we arrived after 3PM in a steady rain so there was no reason to find out.

If it really is intended as a port stop and not just a legal convenience, the cruise company could speed up their five day crossings a bit and give us a full day to explore it.

11 Helpful Votes
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