We travelled from Scotland so were picked up at 4am, when we arrived in Southampton we waited in queue for well over an hour to board the ship. Which was very frustrating as we were all tired. Once on board, our cabin was okay, but definetly needing the refurbishment that is happening. We had been told by the travel agent that everything was included in the price except alcohol, our 15 yr old teenagers went for a coke and it was $5, went to the pursers desk (as has been said in previous posting they were the only staff on board who were not very helpful) was told they do not do all inclusive soft drinks so had to buy the package for both our children which cost $289 so not a good start to the day. We did go off at all the ports, only did Rome and Florence through Princess, which as it turned was faboulous, very well organised and it was worth paying a bit extra as it was our first time in any of these countries. We did the private train to Rome and were there in 40 mins 80 euro for adults and 60 for the children. Got the bus to Pisa had a look at the tower and then to Florence that was $320 for the 4 of us. The rest of the ports we did ourselves,Wedid ntime dining and ate in the Michelangelo every night. We do not do the sunbathing, but people we met on the boat were complaining about people putting towels on beds at the front and the in the next row for when the sun moved, which should not be allowed. The entertainment was not up to the standard I was expecting, thought the shows would be a lot more glamourous and exciting. I thought a lot of the staff were very ubhappy looking. The price of the alcohol is outrageous, a bottle of wine $28 then add on 15% gratuties takes it up to $32.80 it is a disgrace, The photographers could be a pest too, waiting to disembark to go to a port and they want you all to smile and charge you a fortune for it, as in a previous posting if the pictures were cheaper they would sell more. All in all it was a great holiday, very expensive so be prepared. Gibralter was great, taxi at the port will take you to top of the rock for 25 euro or 22 pounds, That includes entry into the caves etc