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Seabourn Sojourn Review

4.5 / 5.0
156 reviews

What happened to Seabourn

Review for the Caribbean Cruise on Seabourn Sojourn
6-10 Cruises • Age 80s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2022
Cabin: Veranda Suite

We have been Seabourn cruisers since 2014 and have always found them to be excellent and well worth the premium price. We returned from a 16 day cruise to the Caribbean and were horrified at our experience. The only good aspect was the quality of the food and the variety of the menus; however, the vaunted Thomas Keller Grill badly disappointed and the overall staffing of the ship was abysmal. We were on the sojourn in 2015 and nothing on the ship had been refurbished -- the carpets were old and stained -- the upholstery in the cabins had not ben touched. We were unable to get bottled water for our room. The water was supplied in plastic bottles that were not sealed closed. Who knows if they had even been washed. The ship took no precautions with respect to COVID. Cakes and cookies were left out in the open for the passengers to paw over and put back. The wait staff was clueless as to propriety or what they were serving. The wine stewards did not have a clue about the wines on the list. Our personal attendants in the cabin were totally overworked. the two women were charged with maintaining 17 rooms twice a day. Obviously Seabourn did not get its original employees back after the pandemic. Perhaps other cruise lines are experiencing the same problem, but for the premium price paid, we would never go on another Seabourn ship

Cabin Review

Veranda Suite

Old and in bad need of a redo

26 Helpful Votes
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