The activities and events wholly and exclusively on board ship were excellent. The staff / crew were very good, the exceptions being new staff who were still learning their roles but these were few and far between. I enjoyed the food and drink available as part of the all inclusive cost of the cruise and didn't feel the need to spend anything additional.

Unfortunately, everything that was not wholly and exclusively on board ship was, in my view, terrible, especially it would seem if Head Office is involved. Much is made of the all inclusive nature of their offering, especially the shore excursions but these I found to be poor quality and badly organised. My preference would be to reduce the basic cost and allow customers to determine which excursions / tours they wanted.

There was an issue in that the ship was not allowed into the harbour on the day the cruise should have started. Not Regent's fault but the way they handled it was poor. This may have been the fault of the local agent or of Regent Head Office or both. Whatever the reason there were other pre-cruise organisational issues which caused problems for passengers.