For those of you who just want a summary for your trip: Prices are up, service is down. Staff was completely overwhelmed, and the responsibility falls directly on Management. As stewards of the company that we are all stakeholders and shareholders of they should be ashamed. This is not the Princess Cruise Company that we know and love. They didn’t even give you a glass of cheap champagne to toast the New Year in with them on, opting to sell you bottles instead. Why pay the premium to go on a cruise during the holiday?

Now for the long review. I have each section separated in Bold characters so if you want to skip to the section that interest you hopefully that makes it easy. Specific staff shoutouts at the end so if you are going on the Enchanted between now and April make sure to look for these folks!

About Me (Am I qualified to review?)- I am an avid cruiser and a platinum member of Princess. I am a young professional in my mid 30’s and my wife and I are a DINK couple. We generally go on Princess because we like the relaxed atmosphere, less crowded ships, better food and drink options. We aren’t looking for rock walls and roller coasters when we are on a ship. We have cruised many other lines as well however, and have had various experiences, but have always come back to Princess. I started cruising in the mid-90’s back when the standards for crew and passengers were a lot higher (I remember the Mairte D stopping my father from coming in during a formal night until he flipped his cumber bun on his tux the “Right way”). Some things have changed for the better, some for the worse in my opinion. Read more