This was my 22nd cruise and 2nd with MSC. We choose this for the price and Iternity. We had a Deluxe balcony on deck 12.
Embarkation: We had an 11:30 time to check in. We got there and checked in and then waited and waited. They finally started calling #s but no one could hear. It took about 20 min before they got someone who could be heard to come and call #s. We finally boarded about 1. They tried to herd us to buffet. Mom has a heights thing and open spaces where you can see down and glass elevators are a no go for her. It took a min to find one without that and we made our way to deck 8 to Hola for a quieter lunch. It's A la carte but we knew that and it was fine.
Ship: She is beautiful but too big. Holds 5,600 on our voyage and it got crowded in some areas. Definitely we decided mega ships are not for us.
See above but also we had connected doors on either side and we didn't know ahead of time. We wouldn't have booked that cabin if we had known.
Loved San Juan