This was my 22nd cruise and 2nd with MSC. We choose this for the price and Iternity. We had a Deluxe balcony on deck 12.
Embarkation: We had an 11:30 time to check in. We got there and checked in and then waited and waited. They finally started calling #s but no one could hear. It took about 20 min before they got someone who could be heard to come and call #s. We finally boarded about 1. They tried to herd us to buffet. Mom has a heights thing and open spaces where you can see down and glass elevators are a no go for her. It took a min to find one without that and we made our way to deck 8 to Hola for a quieter lunch. It's A la carte but we knew that and it was fine.
Ship: She is beautiful but too big. Holds 5,600 on our voyage and it got crowded in some areas. Definitely we decided mega ships are not for us.