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Nieuw Amsterdam Review

4.5 / 5.0
930 reviews

Holland America, FIRST AND LAST, Worst cruise ever! Got off 5-days early. Couldn't eat the food any longer and get treated like second class citizens.

Review for the Southern Caribbean Cruise on Nieuw Amsterdam
Ssmith2023
6-10 Cruises • Age 50s

Rating by category

Cabin
Family
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Dec 2022
Cabin: Deluxe Ocean-View Verandah Stateroom

We scheduled the cruise as a retirement gift for my wife and I as we read many great reviews for food an service. Not True. Stay away, they wasted our money and time, don't let it happen to you.

1. The service was so bad I was convinced that they did not care about us as paying customers.

2. The food in the Lido Market was nothing better than cafeteria food. I was more than convinced they were pushing us into the paid restaurants to get a good meal.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Good Cabin, but the decorations were dull, just like the rest of the boats, there were a lot of pictures that were old and dated, no décor to speak of visually.

5 Helpful Votes
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