Nieuw Amsterdam Review

4.5 / 5.0
964 reviews

Holland America, FIRST AND LAST, Worst cruise ever! Got off 5-days early. Couldn't eat the food any longer and get treated like second class citizens.

Review for the Southern Caribbean Cruise on Nieuw Amsterdam
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Ssmith2023
6-10 Cruises • Age 60s

Rating by category

Cabin
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Value for Money
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Additional details

Sail Date: Dec 2022
Cabin: Deluxe Ocean-View Verandah Stateroom
Sanding under our balcony that was so loud we couldn't use the balcony.
This is the dessert selection that was every night, no selection to speak of, there was desserts that were good one night.
Daily schedule of activities.
Christmas tree decorated ion shopping area.

We scheduled the cruise as a retirement gift for my wife and I as we read many great reviews for food an service. Not True. Stay away, they wasted our money and time, don't let it happen to you.

1. The service was so bad I was convinced that they did not care about us as paying customers.

2. The food in the Lido Market was nothing better than cafeteria food. I was more than convinced they were pushing us into the paid restaurants to get a good meal.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Good Cabin, but the decorations were dull, just like the rest of the boats, there were a lot of pictures that were old and dated, no décor to speak of visually.

5 Helpful Votes
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