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MSC Seascape Review

Beautiful Ship But Crew Need Training

Review for the Eastern Caribbean Cruise on MSC Seascape
2-5 Cruises • Age 20s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2022

Overall the MSC Seascape is a stunning ship with an incredible fitness center. However, the disembarkment process was absolutely horrific and unorganized in Miami, FL. The "express walk-off" line wrapped around the entire ship, which took nearly an hour to get off, which caused me to miss my flight, among other travel inconveniences. In reference to the food and drinks, some staff was known to stand around in the main buffet and not serve drinks. With the exception of a select few, most of the staff was highly attentive. The buffet was not consistent with the hours of operation. Sometimes both of the buffets would be open, while sometimes, there would only be one open. Expect long buffet lines when only one buffet is open. The buffet truly needs to be open 24 hours. There were people fighting for cookies and pizza at the "late night" 10 PM buffet, which is absolutely pathetic. Considering this was a new ship, some staff were unsure if there was a bowling alley. I was told there was a bowling alley by two staff and was told there wasn't one by another staff member. In reality, there is no bowling alley on MSC Seascape, which was a disappointment. It is safe to note that there are very few activities for adults on the ship. Also, the time at ports was too short to do any real excursions or enjoy a decent time on the ports of call. My housekeeper, Gusti, was absolutely fantastic and serviced my balcony cabin #14130. His attention to detail was incredible, and highly attentive to all my requests. Overall, the Seascape is a decent cruise for the price I paid, but the staff needs to improve on service.

Cabin Review

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