Norwegian Prima Review

4.5 / 5.0
337 reviews

Beautiful ship; Evolving

Review for the Western Caribbean Cruise on Norwegian Prima
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mbrain
10+ Cruises • Age 70s

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Value for Money
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Sail Date: Dec 2022
Cabin: Inside

Prima is legitimately 2 ships in one. The Haven is aft for the first time and it is exclusive. Encompassing the entire aft of Prima from the 9th deck up, non-Haven guests can't even lay eyes on the Haven's decks from the highest vantage points on the rest of the ship. Private elevators provide Haven guests access to the beautiful public decks from their full quarter of the ship. There are no other aft elevators. The luxury ship within a ship concept has been nailed by NCL with the Prima. There are kinks and growing pains, however confidence is high that NCL will make the Haven aboard Prima class ships first rate.

At midship and forward are staterooms from deck 9 up to public decks beginning at deck 17. Great staterooms at all levels. Public decks 6, 7, and 8 run the length of the ship. Deck 8 is why Prima is so different from other designs. A super wide promenade completely encircles the ship. Pools, restaurants, and lots of interesting seating make for perhaps the coolest outdoor deck on any ship to date. A massive home run! What appeared to initially be a premium food court area called Indulge covers the entire aft section and offers several made to order restaurants that are included at no additional charge. As long as this remains the case, Indulge is a super concept that will set NCL apart from other large providers. It is essential Indulge remain a free option as the traditional cafeteria and dining rooms are small and would be inadequate for a ship the size of Prima were it not for Indulge, and another free option for a sit down and order meal called the Local, also located on deck 8. Indulge and the Local offer indoor and outdoor seating. Indulge incorporates technology with tablets on tables with menus from all of Indulge's restaurants that you order from and they bring your orders to your table. Killer!! Super concept that was well executed. Food came hot and was delicious. This was the case all over the ship. The service was fast, and the food was hot (or cold when appropriate) and really good quality. Free dining, specialty dining, all of it was way above average. I never ate in the seaside cafeteria but will assume the food was pretty good there as well. The cafeteria was really small and the 2 times we walked through it was very crowded. With all the other food choices available on Prima the cafeteria became a last resort choice that frankly we never used. The dining rooms were small, but we never had to wait to be seated and never had to share a table. The Hudson room became our go to lunch spot. Great views and a nice lunch menu with white tablecloths and silver cutlery. Super.

There have been several negative reports about this and that regarding Prima and some are valid but most are just sour grapes. Slippery decks and slow elevators topped our needs improvement list. The entertainment venues were inadequate. Great entertainers but not enough room or seats. We got to see the bands but never had a seat. Shows required reservations that were challenging to arrange. This will have to improve moving forward. New ships take a while to mature and evolve. Prima is experiencing some growing pains right now but I'm confident she is going to be a super fun ship for teenagers to seniors in the future. Families with small children may want to look elsewhere. Not much for kiddies on this ship.

Cabin Review

Inside

Spacious. Good storage. Great bathroom.

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