Norwegian Epic Review

Norwegian Falling Behind With Its Standards

Review for Transatlantic Cruise on Norwegian Epic
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10+ Cruises • Age 110s

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Sail Date: Dec 2022

I have cruised with Norwegian 10s of times of the years and I get the feeling they are either failing as a cruise line or have become stagnant. There was nothing exciting about this recent voyage, the food menu and the entertainment hasn't changed for years. The ships looking old and tired, many patched up carpets and a lot of rust, its almost like they are not keeping on top of the maintenance.

There was nothing innovative herein they have stripped out so much that the experience with Norwegian has become dull and average, no longer are the free welcome drinks, no chocolates on the pillow, no towel animals, no lobster nights, no famous NCL chocolate buffet and they have even taken away the coffee machines in the cabins. It now feeling like they are just trying to grab every penny out of its customers.

We were due to set sail from Lisbon and the first stop was scheduled to be in the Azures however there was a pilot boat strike in Portugal so we had a late departure and the first port in the Azures was cancelled. Then im not really sure what the reason for the Bermuda stop was, I think they put it down to bad weather however a crew member told me several days before the announcement that the Bermuda stop was also cancelled which means 8 sea days with no ports of call. If we had wanted a ferry service to the USA it would be perfect but we were hoping for an enjoyable cruise.

Cabin Review

The cabin was clean but needed some maintenance, the balcony had a lot of rust, wardrobe doors had been patched up and the glass on the balcony doors were covered in marks and appeared to be full of sand. There were no coffee making facilities (I think they want you to spend your money in Starbucks). The TV channels were limited, and although we dont really go on vacation to watch TV it was limited, lots of Norwegian TV channels selling the NCL experiance, then it was BBC News, Fox, a couple of sports channels and RTL. We recently sailed on MSC and there were hundreds of channels.

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