Norwegian Prima Review

A Miserable Experience

Review for the Western Caribbean Cruise on Norwegian Prima
Ballwin Babe
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Nov 2022

We chose this cruise to sail with friends. Enjoying their company throughout Thanksgiving week was the highlight of the trip. Overall, the ship is profoundly unappealing. Service was mediocre but got the job done. NCL changed our reserved cabin to an inferior location before sailing with NO notification to either us or our travel agent. I was advised that it was done by their internal departments for reasons unexplained to me. After escalating the issue, I was able to get resolution and ended up with a decent cabin near our original location.

Numerous design flaws:

Cannot access the fitness shower area UNLESS you have purchased the Thermal Suite Pass. So, no showers after a workout, provided you were able to obtain a spot in the miniscule gym.

Cabin Review

The cabin we were eventually assigned was very good. It was an unsold ADA cabin which means it was extremely spacious. The aesthetics of the cabin were good, with a clean, uncluttered decor.

Port Reviews

Harvest Caye

Beautiful private island.

3 Helpful Votes
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