Celebrity Beyond Review

Lacks customer service

Review for the Eastern Caribbean Cruise on Celebrity Beyond
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10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Nov 2022

Usually travel celebrity preferred cruise line. Unfortunately this time there were more negatives. Service in the dinning rooms where poor, we where a family of five we had any time dinning ask for 6:30 seating they could not accommodate us any of the seven days no matter which dinning room. We were given 5:45pm sat at 6:00 every evening we did not get served till 7:30 a hour in half of eating bread and water. Food was served cold. Room service for breakfast served cold eggs pancakes anything ordered hot was cold. We paid for concierge and received nothing. Infinity balcony was a joke. Shows were excellent. Would not travel again on this ship cancelled my upcoming March cruise on Celebrity Beyond. Would prefer to travel on their solstice ships. At least there is a balcony you can sit on with air you can breathe. Beware of booking on this ship.

Cabin Review

Cabin was very large

15 Helpful Votes
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