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Ruby Princess Review

4.5 / 5.0
Editor Rating
1,931 reviews
5 Awards

The Motel 6 of Cruise Lines

Review for Ruby Princess to the Mexican Riviera
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Traveling Folks
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

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Sail Date: Nov 2022

Easily the worse cruise we've had with Princess. The many cutbacks by Princess made for a less enjoyable cruising experience. For example, enrichment presentations and guest speakers were completely devoid.

It took 3 days to get the AC in our cabin repaired. Guest services was unresponsive and argumentative. Throughout the cruise, the sink drain leaked on the bathroom floor. The motion sensing lights in the cabin went on and off throughout the night.

The Medallion app was buggy. Drink and food orders were mysteriously cancelled. Some orders when delivered were incomplete or wrong items were delivered. Bar menus were inaccurate.

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