We've sailed on many HAL ships over the years and have to say we'll never sail again on the Konigsdam. Although the food was excellent, they've cut service to the point that hour waits for dinner were normal. Waiters and staff were obviously stressed and had too many tables to serve. I actually had to go to the assistant maître d' to get a coffee cup refilled at breakfast. No chocolates on the pillows at night. Only one room service per day. Guest relations lines were impossible. No big discount sale at the shops on the last day. Not sure if this is true for all the HAL ships, but this was a game changer for us. We have a reservation and deposit on a 22 day cruise on the Konigsdam in April of 2024, but we're going to cancel it. I can't imagine spending 22 days on this ship.