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Eurodam Review

4.5 / 5.0
1,200 reviews

Charged for mini bar which we did NOT use

Review for the Panama Canal & Central America Cruise on Eurodam
richard36064
2-5 Cruises • Age 70s

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Additional details

Sail Date: Oct 2022
Cabin: Deluxe Ocean-View Verandah Stateroom

The thing that topped off and overall bad cruise was a bogus charge of $70.21 for the use of our mini bar which we did not use. We attempted to have this charge reversed via our credit card company but HAL responded saying the the mini bar was not included in our drink package. Overall there were too many people on the cruise which made for a feeding frenzy at each and every meal. There was a charge for literally everything even to participate in yoga groups. Our cabin stewards were exceptionally nice and accommodating and were HAL's saving grace. The AC was sporadic and for a couple of days went totally out. Since the cruise included ports in Central America this made for uncomfortable nights. All of this, and there were more negatives make for a poor rating. However, the charge for the mini bar pushed HAL into 1 star territory, especially given the fact that we purchased their very expensive drink package.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

the cabin was fine when the AC worked

3 Helpful Votes
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