It is so hard to give a very good review for out sailing on Nov.12-19. I don't know where to start. People tried to do there best. This was out 13th cruise, and 3rd with NCL. Originally, we were sail in August, but because of staff shortage we were required to rebook. We received our full deposit back and were future cruise credit in the form of the cost of our inside room. Of course the cost for all our excursions , water package, soft drinks, and gratuity had increased immensely compared what I had paid in early March.
Just a week or two before we left, all our dining reservations were cancelled. Once we were on the ship we could only make reservations for the specialty restaurants. Only one of the main dining rooms was open, and only for dinner. Dinner was first come first served. Our specialty dinner in Cagney's was excellent. Four of the nights in the dining room were fine, the staff worked extremely hard. On two other nights service and food leaved a lot to be desired. Aloha Cafe was fine, but sometimes the food was only warm. The staff were always working hard to clear tables and did a fantastic job. The staff in the Cadillac Diner were fantastic. It was a great place to do self serve coffee and tea because it was open 24 hours, except it is closed on the day of debarkation.
Our room steward was fine. She was only required to make our bed and give us fresh towels each day by 6pm.
It was small. We didn't spend much time in out room.
The best excursion was here. We did Kaleakala Crater at Sunrise. Our tour guide was beyond amazing and was a wealth of information.
You are dock in an industrial area. It is at least a 10-15 min. walk to a strip mall.
Again you are docked in an industrial area. Volcano National Park is very interesting. At the the last minute the local stop was changed. We stopped at Big Island Candy. Prices here were high. The quality of the food and coffee we bought was disappointing.
This is where we were tendered into the port. The Kona Mocha tour took us to 2 stops . We went to the Kona Joe's and the Kona Natural Soap Company. The soap company owner and staff were so nice.
This is port where we finally went to a beach. We were able to get a nice picture of out ship when we were at the beach.
You are again docked in an industrial area. We were able to walk for less than 15 minutes to get a very nice beach. You could also take a free shuttle to a very small strip mall and then walk 5 minutes to the beach.
The Waimea Canyon Tour was only okay. The canyon was beautiful, we only spent 30 to 40 minutes at two different locations to see the canyon from outside the bus. We spent 30 minutes at a small park that had disgusting bathrooms. The ladies room on had 2 stalls. On our way back to the ship we stopped in a parking lot that had a few food stands. We stopped here for 45-50 minutes. The stores along this street were meant more for tourists, but very little was Hawaiian made.