YES! The infinite veranda is disappointing and a bust! A marketing gimmick promoted by poor design! The cabin is much smaller, narrower and shorter than Celebrity standard balconies on other ships. Extremely disappointing cabin: claustrophobic. I have loved Celebrity for many year until this new ship: the APEX. The infinite cabin is a marketing trick to sell claustrophobic cabins! Although The ship is impressive, not the staterooms, unless you have a Retreat Cabin. I just returned home from a back to back from Civitavecchia via a Mediterranean cruise to Port Everglades. On the first leg I was fortunate enough to secure a Skysuite in Retreat. It’s extra ordinary! On the Transatlantic portion I joined friends in Concierge class. (Night and day! Difference: going from a luxury gated community to the other side of the Railroad tracks!) The service staff remained excellent and beyond reproach on both sides of the gates/tracks. The food was better in the regular dining. The Luminae restaurant was disappointing, in-spite of the fact it appears to have its own kitchen. A lot of elegance with little taste! The 4 regular dinning venues were much better and very good, providing wonderful and personalized service. The most beautiful was the Normandy. The ship board art display was impressive and extraordinary, except for an undulating hallway on deck 5 with what appears to be and feel like a mine shaft filled with white rocks piled on top of each other! The Atrium and the iconic Martini bar was disappointing in both design and awe, (very boring interior design and architecture) unlike the Solstice class ships with their impressive Atrium and glass elevators zipping up and down the Atrium. Disappointing: Drink service staff were hard to find, at times, at the Oceanview cafe and sunset bar! They appeared to disappear. I do believe they were short staffed on the second leg. None the less, overall the staff was excellent. I will sail the southern Caribbean on the ms Rotterdam next week, I look forward to the comparison!
1. Skysuite outstanding! Large comfortable beautifully appointed. Fabulous bathroom. 2. Infinity veranda: small and claustrophobic! Tight in all areas. No balcony. The name “infinity” appears to be a marketing ploy to cover up the architects ship design flaw. Very disappointing! Perhaps, I was spoiled by the Skysuite although other veranda cabins on Celebrity other ships appear to be larger and not as cramped.
Wanted to sail on Celebrity’s new ship. At port Everglades you are unnecessarily forced to zigzag for a mile I order to reach the baggage and customs hall! It makes the disembarkation process unpleasant.