First time HAL cruisers, historically book Celebrity.
Cruise started off a bit rocky with the Airline delaying the bag with my wife's clothing. HAL was great and worked with the airline to eventually have the bag catch up in Grand Cayman. Porsha from Guest Services and our cabin stewards (Madey and Firman) put in extra effort to make my wife as comfortable as possible until her things caught up.
Dining - Mostly dined in either the specialty restaurants or alternate locations, only made it to main dining for tea. Afternoon team had a nice selection of tea sandwiches and petit fors but seemed a bit frantic. Service overall was excellent in most venues
Cabin - Extended balcony cabin was compact but efficient and nicely appointed. Main bed for mom and dad was very comfortable, fold out bed for son was adequate. The extra space with the extended balcony let us stretch out on the reclining chairs when we wanted some quiet time or later in the evening to catch a cool breeze and watch the sky. Cabin stewards (Madey and Firman) were great and proactively made sure that our family was taken care of.