Nieuw Amsterdam Review

4.5 / 5.0
967 reviews

Things are improving!

Review for the Western Caribbean Cruise on Nieuw Amsterdam
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6-10 Cruises • Age 50s

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Value for Money
Public Rooms

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Sail Date: Nov 2022
Cabin: Deluxe Ocean-View Verandah Stateroom

This was our 20th anniversary cruise, and we did back-to-back 7 day cruises (western/eastern Caribbean).

We are 3-star Mariners on HAL, and this was our 3rd trip since Covid hit. Compared to the last two post-covid trips, this was a good improvement. We started getting towel animals again (a simple add but delightful), they had some fresh flowers on board (prior two cruises they were mostly missing), and better service overall. The cruise stops were better as well -- a year ago the islands we stopped on were really suffering from the drop in tourism from Covid, and things seem to have improved.

We took 2 excursions in the 14 days, and otherwise just got off and explored on our own. Both excursions were handled well. Entertainment on the Mainstage is the one area that has dropped off and not recovered. But we enjoyed the trivia/game hosts, the Billboard Onboard, and the BB King blues club, as well as playing games up in Explorations Cafe / crows nest.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Cabin was perfect; used the verandah a lot. Room stewards were very responsive and nice, and we had a broken light switch that got fixed immediately when we asked someone about it.

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