The staff, food and accommodations were above average. Wonderful wine options included for lunch and dinner. Our cabin was impeccable. We were upgraded to a suite which included wonderful perks like free laundry service and dining at Lindstrom Restaurant. The staff were always available to help in any way they could. Loved the excursions! You are given boots to wear (very warm and waterproof) and a waterproof jacket which you keep. We signed up for some of the additional excursions (ie camping, kayaking, snow shoeing). It is a lottery system therefore no guarantee you will be able to do them. You also have to be flexible based on weather. Some of the scheduled landings were changed last minute due to weather; however they always found another option for us to do. Do not expect entertainment in the evenings as you would on a regular cruise. The lectures were very informative. Would highly recommend!