Family of 4 husband and I (42) and 2 daughters (18&15): Explorer of the Seas Cruise Review by Love and Joy
Overall Member Rating
Family of 4 husband and I (42) and 2 daughters (18&15)
Embarkation: Bayonne (Cape Liberty)
Once on the ship (approx 12:15-12:30) we went to the windjammer for lunch and there were no empty tables as people were waiting there for the cabins to be ready. It was More alittle frustrating so we went out the the pool area and found a small table and ate our lunch out there. It was an extremely hot day and i think that is why the windjammer was so crowded. I the announcement was made that cabins were ready at 1:30pm. We then headed to our cabins we had an AFt balcony and the girls had an inside cabin near us.
Our AFT cabin balcony was amazing-it was HUGE! I will certainly try to get more AFT cabins in the future. There was more vibration and movement at the back but adjusted immediately. The cabin was perfect for the 2 of us and was very clean. The balcony was in need of a little help....we had broken lounge chairs and the railings need to be varnished. But the view more than made up for the needed repairs. The girls inside cabin had new carpet and new loveseat and chair fabric. They loved having their own space and bathroom. We had walkie talkies that worked great the keep intouch with the kids. They worked everywhere except in the promenade.
We had alittle issue with our table in the MDR. We requested a table for 4 and when we checked the dining room around 2pm we discovered that sat us at a table for 12 in a small back room. So they sent us down to the 3rd floor to talk to a head waited (Mr.Patel) who was extremely rude to me husband. He said he could not accommodate us due to the fact that there was 3700 guest on our cruise. He was rude and dismissive. My husband went to the customer service desk and asked for help. We got a call from customer service 1 hour later with our request. We were very pleased with them at the customer service desk. We ended up with a great server (joseph) and assistant server (alex).
FOOD: the MDR had good food that was hot and the portions were good alittle on small side but with the appetizers,bread,main course and desert it was perfect. We did not like the Windjammer at all and ate most meals in the MDR when it was open for meals.
PORTS: they were amazing and we especially loved Old San Juan. It was our first time there and will definatley return some day. We explored the Forts which are in walking distance of the ship. They were amazing. My girls loved them. The cobblestone streets were so quaint. I LOVE SAN JUAN!!! Leaving the ship was a little confusing. We had a time of 10am to leave the ship at Cape Liberty. They made an annoucement that they were running behind and to wait till our color was called and ours was Pink 1. We did not wait and took an elevator down to the 1st floor and the attendant said we could leave and we walked off the ship to a waiting shuttle. We arrived at a tented area and found our luggage immediately and went through customs and was driving out of the terminal by 10:30am. It was great and we were glad we did not wait to be called.
OVERALL: we had a great family vacation and loved the fact we did not have to fly. I'm not sure if we will do the Explorer again it depends on her ports next year. Less
Cabin review: E19692 Deluxe Oceanview Stateroom with BalconyDeluxe Oceanview Stateroom with Balcony (E1) Reviews >>
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Hard beds and terrible food!
A pleasant but average cruise ...
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