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Emerald Azzurra Review

5.0 / 5.0
Editor Rating
21 reviews
1 Award

Run to another cruise ship

Review for Emerald Azzurra to the Western Mediterranean
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SRQtravelqueen
10+ Cruises • Age 60s

Rating by category

Cabin
Family
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Oct 2022
Cabin:
Pool with rust
Beef tenderloin entree
Balcony rust
Suite 406 with queen bed split
Pool drained with missing mosaics, rust and left light not working.
Lovely pool area with limited lounges.
Multiple chips on edge of sink

We have been on all sizes and levels of cruise ships. Oceanview, grand suites, sky suites, balcony cabins. Some with little amenities and some with a butler. So with approx 60 cruises taken, the following is an accurate review of the Emerald Azzurra.

Being part of the Scenic group with a great reputation, we were anxious for an outstanding experience. Only 86 passengers (max 100) on this voyage to Italy and Sicily. The captain informed us the first evening would be rough seas. Yes, they were and some become seasick. We were fine but the next day when we returned to our cabin after exploring Sorento, we noticed the cabin had a strong smell. I thought resembled dead fish and my husband thought a dead rodent. Repeated reports to crew and many attempts to remove the smell went in vain. This odor was random to suites throughout the ship and some common areas as well. The crew told us this odor was caused by the rough seas dislodging sludge in the pipes. But, we found out from crew that this smell was even worse the voyage prior. So this is a constant problem.

The ship has only been in service for 7 months and shows much wear and lack of maintenance. Chipped edges in the bath sink, rust along edges where bath ceiling and walls meet. Rust along balcony drain. The pool had lots of rust and some mosaic tiles missing. One of the pool lights was not working. The jacuzzi had a constant dark scum along water edge. Plus jets worked inconstantly.

Cabin Review

Grey decor but adequate storage. Great bed. TV had 2 channels, CNN & BBC. Old movies and music channels had one song for each category. Well sized glass shower that didn’t leak as in other suites. Good storage above sink and below. Heavy mirrored bathroom door. (A couple shattered during our cruise) Small balcony with small but comfy cushioned chairs. Deck 4 suites heard late night music from deck 3. Excellent Electrolux washer and dryers on 4, already preloaded w detergent.

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