Norwegian Sun Review

4.0 / 5.0
2,174 reviews

Dismal experience!

Review for Alaska Cruise on Norwegian Sun
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2-5 Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2022
Clogged drain on balcony causing stateroom flooding.
More balcony door issues
Broken mouldings
Just one of the many bad windows.

Travel with Alan had a killer deal on a 21 day Panama trip. Ok, where to start: Soaked cabin floor, had to move. Likely black mold! They tried to fix it by blowing hot air around the cabin! Moved to worse cabin location at the very aft of the ship. Heavy rocking and vibrations. Forced to move during Panama lock run Missed two hours of Panama Canal Screaming balcony door all night Rattling cabinets Bad plumbing Ship stunk of sewer Some guests had to move due to sewer problems, Intermittent closures of dining Poor food choices Non functioning equipment Very amateurish entertainment All music very LOUD! A large percentage of windows all over the ship were fogged and non transparent. Tripping hazards our friend fell Non functioning internet system On the 21 day cruise, they CLOSED down the aft gatherdeck for maintenance!! The last two days of the trip they CLOSED the MAJOR sun deck !! Are you kidding me? Trying to eek the last two beautiful days of sunshiny out of our trip and they close the deck ?? (They wanted to clean the deck for new onboarding customers). This trip just may put us off from further cruising. We saved our hard earned money to take a once and a lifetime adventure. We will never get this dismal 3weeks back. After placing several concerns, NCL was non respondent. The did not care!

Good luck on your booked trip. You’ll need it!

Cabin Review

Wet floors from a non-draining deck, possible black mold on carpet? Possible black mold on door gasket? The room they moved us to at the very back of the ship, the air screamed through the door all night, cabinets rattled!

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