The service in the main dining room was great. This may have been partially due to sailing about half full and the third floor dining was not utilized. Service in the Lido was great too with the staff fully willing to bring additional items directly to your table. This was my first inside passage trip visiting Juneau, Skagway and Ketchikan. The weather was great in May and I had excellent pictures of the glaciers. The Railway trip at Skagway was great too. I went up the aerial tram at Juneau and got some excellent photographs from the mountains. I took the duck ride in Ketchikan. The casino staff were friendly and I enjoyed meeting other guests there. The stateroom had an excellent balcony about midship on the fifth deck with unobstructed view. This was my first trip on the Koningsdam and I have booked another for November. The bathroom had a walk in shower which I prefer. The cabin attendants provided excellent service and maintained the room in good condition. The entertainment was a little too noisy for my taste but other passengers seemed to enjoy it.