Riviera Review

A huge effort required to be an Oceania customer

Review for the Mediterranean Cruise on Riviera
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Perhedegaard
10+ Cruises • Age 70s

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Sail Date: Sep 2022
Cabin: Verandah Stateroom

When Crystal sadly went bankrupt Oceania were among the alternatives we tried out. Here are our findings.

Oceania try to carve out a space for themselves between the mass market and the luxury segment. If you ask me they are closer to the former than the latter.

THEIR BOOKING AND ACCOUNTING SYSTEMS are designed exclusively to prevent any wrongdoings by the staff in favour of the customer. It is my experience that vendors with an agressive stance against the customer rarely have their own house in order. And they don’t:

Cabin Review

Verandah Stateroom

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