Always a fan of HAL until now. In 25 plus cruise I don't think I ever send a meal back. Cold food in the buffet, sent back MD breakfast 2x, Pinnacle fish once. Buffet out of green tea. No pastries at breakfast unless you ask. No pen & notepaper in the room. No chocolates at night or towel animals except for Gala Night. Carving station on day 2 featured meatloaf (which was actually quite tasty) and peas & carrots. Not the type of food I cruise for. Mac & Cheese? Really? Room Steward knocking on our door at night to see what time we were going for dinner. Billboard, usually my favorite, not good. Lincoln Center Stage good, but looked like it was in a repurposed conference room. Limited choices at dinner, full page of extra charge dishes. Grilled steak & lamb sprinkled with too much salt. Overdone fish in the MD.

Crew as wonderful as ever, but not the same experience as on our other HAL cruises. We are cancelling our Caribbean cruise, probably going with Celebrity. Did we have a good time? Of course, but all the little things just added up.