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Seabourn Quest Review

4.5 / 5.0
Editor Rating
156 reviews
15 Awards

Seabourn Quest's "gimme shelter" Canadian Autumn Cruise disappoints

Review for Seabourn Quest to Canada & New England
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Catlover54
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
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Additional details

Sail Date: Sep 2022
Cabin: Veranda Suite

OVERVIEW

I have cruised luxury lines multiple times in the last decade ( sometimes with my husband, sometimes with friends, or alone) and several times since Covid. We are loyal to no line in particular, and prefer to mix and match lines, depending on itinerary and timing. Though we had cruised Seabourn (SB) , and the Quest, prior to the pandemic, this was our first SB post-pandemic cruise. Compared with the other luxury lines cruising since Covid, the overall product provided by SB Quest at this time was, to us, not worth the "luxury" price paid, *independent* of understandable hurricane rescheduling issues which occurred.

We certainly had some enjoyable experiences in this beautiful part of the world , (as we always manage to do when exploring new places), and we are too experienced and realistic to ever expect a 'perfect' cruise. But the repeated staffing and service deficiences on this ship in both number and quality of training, especially in the dining areas, in part due to Covid, in part unexplained but likely due to cost cutting ) were too annoying for us to want to repeat in the near future, given other alternatives. We can get mediocre service on cheaper lines, and for the same or slightly higher price, we can go to other equally spacious and beautiful luxury ships which seem (at least so far) to usually have better management, service, and destinations coordination despite Covid (that may, of course, change as passenger loads further increase due to pent up demand). We are seasoned and discriminating luxury cruisers with reasonable expectations for the price we pay, and that expectation (on an alleged "luxury" cruise) includes not having to repeatedly passively settle on "good enough", or to have to complain every day, and/or to have to become an insider and schmoozer to get things done.

Cabin Review

Veranda Suite

See body of review. Basic, pleasant veranda cabin, nothing broken, good mid-ship location

20 Helpful Votes
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