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Serenade of the Seas Review

4.5 / 5.0
Editor Rating
1644 reviews
12 Awards

minor complaint

Review for Serenade of the Seas to Alaska
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Orgaca
2-5 Cruises • Age 60s

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Additional details

Sail Date: Sep 2022
Cabin: Spacious Ocean View Balcony

The cruise was booked as part of a tour from Australia. The cabins, staff, facilities were good as was the entertainment. Passengers were crowding into the lifts with no regard for social distancing...one cultural group in particular.

Our main complaint was with the food. We felt that compared to previous cruises, the food was below expectations both in the buffet and dining room. Some dishes were somewhat tasteless (eg chickpea curry...had to add mango chutney to improve taste) and it appeared that the chefs were trying to save money by watering down some things. eg oatmeal, European muesli, juice and in the dining room, I had a prawn cocktail that had only one prawn cut into three. Fresh fruit was excellent but PLEASE get rid of that stuff you have the gall to call cream...it is fake and disgusting.

The weather was perfect on the day we were to enter Tracy Arm Fjord so we were extremely lucky to get in and get so close to the Sawyer Glacier. Thank you to the Captain and crew for this experience and of course to God for the weather.

Cabin Review

Spacious Ocean View Balcony

internal cabin but had a couch so was comfortable. Clean, refreshed twice daily and cabin staff were excellent.

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