• Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Carnival Splendor Review

4.0 / 5.0
Editor Rating
1443 reviews
4 Awards

Worst cruise week of our lives

Review for Carnival Splendor to Alaska
User Avatar
gjleinen
2-5 Cruises • Age 60s

Rating by category

Cabin
Family
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Aug 2022
Cabin:

Fifth cruise with their company(Carnival, Princess, Holland America) in past seven years. Will never cruise with any of them again. Changed our itinerary without notice causing difficulty for friends who travelled 900 miles to meet us at the omitted port. If they would have advised us of a change in itinerary, we could have cancelled our cruise or our friends could have made different arrangements. On board, we were required to use their on board app which had numerous problems, especially at dinner. Two nights it didn't work at all and we had to wait in line to be manually queued to be seated. Lot's of grumbling about level of service. Food was unavailable on the Lido several hours a day, a change from the 24 hour buffet we were use to and expecting. Complaints were met with apologies but no adjustments or credits. Our only recourse was to withhold our gratuities.(We took care of our room steward, the only person that truly made an effort). I can't believe they would be so non responsive to us and flitter us away as continuing customers.

Cabin Review

Our steward took excellent care of us and our cabin.

Port Reviews

Icy Strait

Docked for 11 hours, entire area is about 100 acres, no phone service, no internet. Way too long there and only 5 to 6 hours in Juneau and Ketchikan. Very poor itinerary stop.

4 Helpful Votes
previous reviewnext review

Find a Carnival Splendor Cruise

Any Month
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.
About UsCruise DestinationsFirst Time CruisersFind A Cruise

Share your feedback

International Sites

© 1995—2023, The Independent Traveler, Inc.

  • Privacy and Cookies Statement

  • Terms of Use

  • Site Map

  • Cookie Consent